We have been informed that there’s currently a phishing scam targeting Credit Union members throughout the country, and we wanted to reach out, and make sure you have the information you need to help protect your members.
Members who have been targeted will receive an email from an address that seems legitimate, and will be titled something around finance or invoicing. The email will have a word document attachment, and when clicked on, it will prompt users to download additional files.
This scam is designed to infiltrate your members’ computers, monitoring their online interactions and recording personal details with a view to gaining access to personal financial accounts.
You can read more about phishing scams by following this secure link: http://bit.ly/2yN0PVp
Due to adverse weather conditions Malahide Credit Union will close tomorrow for the safety of our staff and members.
Follow our Facebook page for further updates.
Malahide Credit Union were delighted to sponsor tickets for today’s Zeminar event, to Class 4.1 students in Malahide Community School.
The entire year group had a great day. They gained a lot of insight into their own well being and mental health so it was a very successful and worthwhile trip.
They also picked up quite a bit of free goodies which went down well.
#zeminar #inspiringthenextgeneration #malahide
Credit unions have earned the number one spot for the best customer experience in Ireland again. Malahide Credit Union joins 270 other credit unions across the Republic of Ireland in topping the 2017 CXi Ireland Customer Experience League Table for the third year in a row.
The annual survey, carried out by Amárach Research for CXi, asks consumers to rate their experiences of 170 brands across 10 different sectors. Over 42,000 customer experiences were evaluated and credit unions again emerged as the overall winners, being rated highest for integrity, empathy and for the commitment of their staff. They were also singled out for the powerful bond forged with members – and the fact that the relationship with members was built completely on trust.
The CXi noted in its report that the products and services offered by credit unions are designed with the needs of their specific membership in mind, and said that credit unions were ‘the perfect example’ of organisations that ‘genuinely care’ about their members. The report also said that trust is a hugely important factor in the rankings, and that credit unions are one of Ireland’s ‘most trusted brands.’
There was a notable gap in the performance between credit unions and the banks. The highest ranking banks were Ulster Bank and AIB in 89th place.
Commenting on the great achievement by credit unions, Head of Marketing and Communications with the Irish League of Credit Unions, Emmet Oliver said: “Our members are our number one priority and each and every credit union endeavours at all times to deliver the highest possible standard of service for them. Credit unions are different from other financial institutions, not just because we are not-for-profit, but because decisions are made at a local level, allowing credit unions a good deal of flexibility to provide services that are tailored to the individual needs of members.”
On Thursday, Oct. 19th 2017, Irish credit unions will join credit unions in other communities around the world to celebrate International Credit Union Day®. This year’s theme, “Dreams Thrive Here” celebrates how credit unions serve as catalysts to make personal choices and career paths real. Credit unions are not-for-profit financial cooperatives that provide an effective and viable alternative to for-profit financial institutions for over 231 million members in 109 countries worldwide. More than 68,000 credit unions exist globally, providing a plethora of financial services for their members, recognised as a force for positive economic and social change.
Credit unions are unique because they are not-for-profit, democratically controlled, member-owned cooperatives. Credit unions pool their members’ assets to provide low-cost loans and other financial services in the best interest of the members, not to earn shareholder profits.
Credit unions play a vital role in the economic development and stability of the communities they serve, helping people improve their lives through access to affordable financial services and making the world a better place to live. Across the island of Ireland, 3.5 million people enjoy the benefits of credit union membership.
This International Credit Union Day, we hope everyone will join us in celebrating the credit union difference, our proud cooperative heritage and the wonderful opportunities credit unions and cooperatives offer members every day.
The Irish League of Credit Unions has informed us that there’s currently an email phishing scam targeting credit union members throughout the country.
Members who have been targeted will receive an email from the email address firstname.lastname@example.org or one similar to this. The email will inform the member of a file named “Payment Confirmation” that’s been transferred to them through a site called WeTransfer, by what appears to be from our Credit Union, and will be encouraged to click to download the files.
This scam is designed to collect members’ personal details with a view to gaining access to personal financial accounts.
Please do not click on any links you may project to be a non trusted source. Should you have any questions, please don’t hesitate to contact us.
Malahide Credit Union
For reasons set out below, the board of directors of Malahide Credit Union has reluctantly decided to limit the amount that an individual member can lodge each month to an aggregate amount of €2,000 (net of loan repayments). This limit will take effect from 1st October 2017 and will be reviewed periodically by the board thereafter.
The reasons for imposing the limit are as follows:
- Savings in Malahide Credit Union are growing rapidly, resulting in an increasing amount of excess funds in the credit union.
- We have to invest these excess funds in a limited range of investment products, primarily bank deposit accounts. As you may know, bank interest rates are barely above 0% and in some cases are negative.
- In addition, credit unions have to put aside additional capital from their income in respect of any growth in their Balance Sheets – this reduces the amount available to decrease loan interest rates, pay dividends and invest in new and better services for members.
- We expect that the €2,000 limit will reduce the inflows of savings to a more acceptable and prudent level.
We apologise for any inconvenience caused by this decision but hope that you understand the rationale for it.
If you have any queries, please speak to a member of our staff.
PHISHING SCAM ALERT
There is a phishing scam doing the rounds at the moment targeting Credit Union members.
This scam is designed to collect your personal details with a view to gaining access to your accounts.
MALAHIDE CREDIT UNION NEVER SEND YOU AN EMAIL ASKING YOU TO CONFIRM YOUR ACCOUNT DETAILS ONLINE OR TO CLICK ON A LINK TO LOG INTO YOUR ACCOUNT.
You can read more about phishing scams by following this secure link.