Malahide & District Credit Union

Malahide & District Credit Union

Malahide Credit Union is a small community credit union that can serve all your financial needs.

Phone: 01-8451400
Email: info@malahidecu.ie

Malahide Credit Union Limited
4 Main Street, Malahide, Co. Dublin

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info@malahidecu.ie - 01 845 1400
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  • Magnificent 7!

Magnificent 7!

Magnificent 7!

by Malahide-CU / Tuesday, 19 October 2021 / Published in Latest News

For an unprecedented seventh consecutive year, Credit unions have claimed the top position for the best customer experience in Ireland at the official CXi awards announced today. Credit unions are also the only brand to have maintained a constant presence in the Top Ten since the survey began, a testament to the consistency of their CX excellence.

The Customer Experience Insight (CXi) Report is published annually by the CX Company based on a survey carried out on their behalf by Amárach Research. Over 28,000 experiences were evaluated using the CX Framework, including value, channel usage, how important employees are to the customer experience, and net promoter score (NPS) which measures the loyalty of customers to a company.

Speaking at today’s announcement, ILCU Head of Communications, Paul Bailey said, “Credit unions keep topping the CXi poll every year for one key reason – they treat their customers as members. They understand their members’ needs at different stages of their lives and tailor their services accordingly. Best in class customer, or member, experience happens organically with staff not even realising they are ticking all the emotional drivers on which CX is measured. Credit union values and ethos are not just words hanging in a picture frame on the wall of the credit union office – they are put into action on a daily basis by friendly, understanding and people focused staff. This is why credit unions have topped the CXi poll for the seventh year in a row.”

Michael Killeen, Chairman of the CX Company, speaking at today’s award ceremony said, “The fact that credit unions have topped the poll again this year comes as no surprise to us in the CX Company. Year on year, we have seen the credit union tick all the emotional drivers which are so important for customers. Not only do they meet their members’ expectations, they continue to exceed them. The achievement of seven in a row is unparalleled anywhere in the world where Customer Experience is measured and it will be some time before this record is broken. ”

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Malahide Credit Union
4 Main Street
Malahide
Co. Dublin

Tel: 01 845 1400
Fax: 01 845 4683
Email: info@malahidecu.ie

LOAN DETAILS

€3000

24 Months

PAYMENT SUMMARY

Weekly Repayment €

Total Cost €

Fornightly Repayment €

Total Cost €

Monthly Repayment €

Total Cost €


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By submitting this form you agree to allow Malahide Credit Union to contact you by either phone or email in relation to this Loan Enquiry.

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Please Note

Information correct as of 02/02/2023

Whilst every care has been made in the production of this information, it is for illustrative purposes only and to give you an overview of the potential cost of borrowing at Malahide & District Credit Union Limited. It does not constitute a loan offer. Loans are subject to approval. Terms and conditions apply. If you do not meet the repayments on your loan, your account will go into arrears. This may affect your credit rating which may limit your ability to access credit in the future. For more information contact us on 01-8451400.

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OPENING HOURS

Monday: 10:00am – 2:00pm
Tuesday: 10:30am – 4:00pm
Wednesday: 10:00am – 4:00pm
Thursday: 10:00am – 4:00pm
Friday: 10:00am – 4:00pm
Saturday: 9:30am – 12:30pm
Sunday & Bank Holidays: Closed

GET IN TOUCH

T 01 845 1400
Email: info@malahidecu.ie

Malahide Credit Union
4 Main Street, Malahide, Co. Dublin

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Malahide & District Credit Union

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Malahide & District Credit Union Limited is regulated by the Central Bank of Ireland.

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