MCU

We are writing to inform you of important updates to your Framework Contract under Regulation 76 of the European Union (Payment Services) Regulations 2018. These changes take effect from 1st September 2025 and reflect the introduction of SEPA Instant Credit Transfers and enhancements to our payment services. What’s New? You’ll be able to send and receive euro payments instantly—24/7/365—across SEPA-participating institutions. These SEPA Instant Credit Transfers are processed within 10 seconds, even on weekends and bank holidays. What This Means for You Real-Time Transfers: No cut-off times—payments are processed immediately. Transaction Limits: You can set your own SEPA Instant limits online or in-office, within the maximum limits set by the Credit Union. Security: Enhanced fraud prevention and Verification of Payee measures are in place. Error Handling: If a transaction fails, your account will be restored immediately. If it later succeeds, we may debit your account accordingly. Your Rights If you do not accept these changes,

Credit unions have been named Ireland’s most reputable organisation for the third consecutive year, topping the 2025 Ireland Reputation Index. Based on the views of over 5,000 people, the study ranks 100 of Ireland’s most prominent organisations on trust, respect, admiration, and esteem. With a score of 82.4, credit unions were one of just two organisations to achieve an ‘Excellent’ rating. They ranked first in three key reputation drivers—Citizenship, Conduct, and Workplace—and led when the public were asked who they would trust in a crisis, welcome into their community, and recommend to others. An Post and Boots Ireland followed in second and third place, scoring 80.8 and 79.5, respectively. David Malone, CEO of the Irish League of Credit Unions, said: “Being voted as Ireland’s most reputable organisation for the third consecutive year is a true honour and a testament to the enduring trust and respect that members place in credit unions. This recognition highlights the

🌸🐰 Easter Opening Hours 🐣🌼 Please note our Easter weekend hours: 📌 Good Friday – Closed 📌 Saturday 19th April – Closed 📌 Easter Monday – Closed ✅ Counters re-open Tuesday 22nd April at 10:30am Wishing all our members a joyful and relaxing Easter! 💛 #MalahideCreditUnion #EasterHours #HappyEaster

⚠️ RED WEATHER WARNING - FRIDAY, JANUARY 24TH ⚠️ Due to the severe weather conditions, Malahide Credit Union offices will open later than usual tomorrow. Our adjusted hours will be 1:00 PM to 4:00 PM. We apologise for any inconvenience and encourage everyone to stay safe during the storm. Thank you for your understanding. #WeatherWarning #StaySafe #MalahideCreditUnion

MALAHIDE CREDIT UNION AGM 2024 Notice is hereby given that the 2024 Annual General Meeting (AGM) of Malahide & District Credit Union Limited will take place on Monday 27th January 2025 at 7:30pm in St. Sylvesters GAA Club. All members are welcome to attend. #malahide #creditunion #AGM DOWNLOAD ANNUAL REPORT

Christmas Opening Hours 2024 🎄⏰ Please see our opening hours over the festive period ☺️ Monday 23rd December - Open 10am - 2pm Tuesday 24th December - Closed Wednesday 25th December  - Closed Thursday 26th December - Closed Friday 27th December - Closed Saturday 28th December - Closed Monday 30th December - Open 10am – 2pm. Tuesday 31st December - Open 10am – 3pm. Wednesday 1st January - Closed Thursday 2nd January Re – Opens 10am – 4pm

Malahide Credit Union are pleased to announce the launch of our brand new website.

For a record-breaking 10th consecutive year, credit unions have topped the league table for best customer experience in Ireland, according to the 2024 Customer Experience Insight (CXi) Report. Furthermore, credit unions are also the only brand to have maintained a constant presence in the top ten since the survey began ten years ago, a testament to the consistency of their CX excellence. Credit unions achieved an incredible overall CX score of 8.26, with a score of more than 8.0 considered to be the measure of CX Excellence. In contrast, the average score in the financial services sector was 6.91. The CXi survey sought feedback from consumers across a diverse range of areas including their perspective on emotional drivers related to brands and how it impacts them, their interaction experience with brands, cost of living experiences, sustainability and the use by brands of new technologies such as AI, to name a sample. Commenting on the announcement,

Very informative morning spent by the CEO, The Chair and some of the Directors of the board of Malahide Credit Union. Listening to the Minister for Finance Jack Chambers and the Minister for Housing Darragh O’Brien future plans. #MalahideCreditUnion

Credit unions have been ranked the most reputable organisation in the Ireland RepTrak® 2024 study for the second consecutive year with an overall score of 84.2 A significant achievement for the credit union sector #ForYou #NotProfit #Reptrak #Reputation #IrtRepTrak24