We’re delighted to announce that our You Decide Loan has been extended.

We don’t want anyone to miss out on this super offer, so we’re extending the availability of this amazing loan.

Borrow between €20k – €75k at just 6.9% (7.12% APR)

Find out more: https://malahidecu.ie/you-decide-loan/

#MalahideCU #YouDecideLoan

Our office will be closed this week for St. Patrick’s Day on Thursday March 17th and COVID Remembrance Day on Friday March 18th.

We’re back to our normal opening hours on Saturday from 9.30am to 12.30pm.

#MCU #StPatricksDay #Malahide

The government recently approved a package of supports to make it easier and more affordable for homeowners to undertake home energy upgrades, for warmer, healthier and more comfortable homes, with lower energy bills. The measures address barriers to undertaking energy upgrades (retrofits) reported by homeowners and those working in the industry. They also reflect the step-change needed – in pace and scale of delivery – to achieve our target of 500,000 home energy upgrades, to B2 Building Energy Rating (BER) standard, by 2030.

The changes represent an important step in delivery of the National Retrofit Plan, which identifies a range of measures aimed at driving demand for retrofit, expanding the size and capacity of the supply chain, as well as making retrofits more affordable.

The key measures include:

• a new National Home Energy Upgrade Scheme providing increased grant levels of up to 50% of the cost of a typical deep retrofit to a B2 BER standard (up from 30%-35% grants currently)
• One Stop Shops to offer a hassle-free, start-to-finish project management service, including access to financing, for home energy upgrades
• a significant increase in the number of free energy upgrades for those at risk of energy poverty (400 per month – up from an average of 177 per month in 2021)
• a special enhanced grant rate, equivalent to 80% of the typical cost, for attic and cavity wall insulation for all households, to urgently reduce energy use as part of the government’s response to current exceptionally high energy prices
• an Exchequer investment of €8 billion to 2030 will enable the supply chain to scale up, creating thousands of high quality jobs and delivering on this critical national objective

The Schemes will be administered by the Sustainable Energy Authority of Ireland (SEAI). The increased grant supports and the significant ramping up of free energy upgrades for those at risk of energy poverty is supported by ring-fenced funds from the carbon tax.

We at Malahide Credit Union welcome this announcement and want to encourage our members to talk to us today about how we can help you with your borrowing needs.

Email Us: info@malahidecu.ie
Call Us: 01 845 1400

🚧 ONLINE MAINTENANCE 🚧

Due to essential maintenance our Online Banking (cuOnline+), Mobile App (cuMobile) and Online Membership Applications services may face some disruption this evening between 9pm – 12 midnight.

We apologise for any inconvenience.

#MCU 📱💻

We are delighted to invite our members to our 2021 Annual General Meeting.

Our 2021 AGM will be held virtually via Zoom on Tuesday 15th February at 7.30pm.

All members will have received notification of the AGM through email or post, with instructions on how to register for attendance.

We will be delighted if you can join us on the night.

You can register for our AGM here.

Download our 2021 Annual Report here.

Please see our Opening Hours over the Christmas and New Year festivities below 👇🎄⏰

Monday 20th December – Open 10am – 2pm
Tuesday 21st December – Open 10.30am – 4pm
Wednesday 22nd December – Open 10am – 4pm
Thursday 23rd December – Open 10am-6pm
Christmas Eve – Closed
Christmas Day – Closed
Monday 27th December – Closed
Tuesday 28th December – Closed
Wednesday 29th December – Closed
Thursday 30th December – Open 10am – 6pm
Friday 31st December – Open 10am – 4pm
New Year’s Day – Closed
Monday 3rd January – Closed
Tuesday 4th January – Re-opens 10.30am – 2pm

Safeguarding Ireland has set up a dedicated area on its website to highlight the event. Credit unions will find campaign materials and public information videos here which can be used to inform staff and members.

Credit Unions play a crucial role in society in protecting members against financial exploitation. This is mainly due to the credit union’s unique common bond which means that credit unions may have local knowledge of their members. Face to face transactions are carried out in credit union offices and members tend to carry out regular transactions which means that staff may be able to track transactional patterns.

Good luck to our team who will walk 10km as part of the ILCU International Development Foundation Step Up Challenge 👟👏

If you’d like to support us, please following the link to our donation page, thank you!

Donate: www.idonate.ie/paulinecummins864

#CUStepUp #MountSt2FortSt

For an unprecedented seventh consecutive year, Credit unions have claimed the top position for the best customer experience in Ireland at the official CXi awards announced today. Credit unions are also the only brand to have maintained a constant presence in the Top Ten since the survey began, a testament to the consistency of their CX excellence.

The Customer Experience Insight (CXi) Report is published annually by the CX Company based on a survey carried out on their behalf by Amárach Research. Over 28,000 experiences were evaluated using the CX Framework, including value, channel usage, how important employees are to the customer experience, and net promoter score (NPS) which measures the loyalty of customers to a company.

Speaking at today’s announcement, ILCU Head of Communications, Paul Bailey said, “Credit unions keep topping the CXi poll every year for one key reason – they treat their customers as members. They understand their members’ needs at different stages of their lives and tailor their services accordingly. Best in class customer, or member, experience happens organically with staff not even realising they are ticking all the emotional drivers on which CX is measured. Credit union values and ethos are not just words hanging in a picture frame on the wall of the credit union office – they are put into action on a daily basis by friendly, understanding and people focused staff. This is why credit unions have topped the CXi poll for the seventh year in a row.”

Michael Killeen, Chairman of the CX Company, speaking at today’s award ceremony said, “The fact that credit unions have topped the poll again this year comes as no surprise to us in the CX Company. Year on year, we have seen the credit union tick all the emotional drivers which are so important for customers. Not only do they meet their members’ expectations, they continue to exceed them. The achievement of seven in a row is unparalleled anywhere in the world where Customer Experience is measured and it will be some time before this record is broken. ”